Warranty & Service Plan Overview

Clarity, confidence, and care—long after your pool is built. Provided by Heritage Pools | Charleston SC | Swim Here

Understanding Your Warranty

Every Heritage Pools project includes a clear, written warranty designed to protect your investment. Coverage varies by pool type and product, but typically includes:

Structural Warranty

  • Covers major components such as shell structure (Concrete, Fiberglass, I-Beam Pools)

  • Duration: Often 10+ years or manufacturer-backed for lifetime in some cases

Finish Warranty

  • Coverage for plaster, tile, coping, and vinyl liner materials

  • Duration: Typically 1–10 years depending on finish type and care conditions

Equipment Warranty

  • Pumps, heaters, filters, automation, and sanitization systems

  • Duration: 1–3 years (with extended options from manufacturers if installed by a professional)

  • Includes parts and often labor when installed by Heritage Pools

What’s Not Covered

  • Damage due to improper maintenance or water chemistry imbalance

  • Acts of nature (e.g. flooding, lightning, storm debris)

  • Unapproved repairs or third-party alterations

Tip: Warranties often require documented professional service—our team handles this for you.

Service Plans That Simplify Pool Ownership

Heritage Pools offers maintenance plans to help you stay compliant with warranty terms, protect equipment, and enjoy your pool without the stress.

Popular Service Plan Options:

Weekly or Bi-Weekly Water Care
Includes testing, balancing, and documentation

Monthly Equipment Checks
We inspect pressure, flow, and performance

Seasonal Opening & Closing Services
Safe, professional transitions in spring and fall

Mid-Season Inspections
Identify minor issues before they escalate

Storm Recovery Visits
Post-storm checkups to ensure safe operation

Why Choose a Service Plan?

  • Extends equipment and surface lifespan

  • Maintains water clarity and safety

  • Keeps warranty protections valid

  • Reduces emergency repair costs

  • Saves time and worry

All plans are customizable to fit your pool, schedule, and lifestyle.

Your Pool, Covered with Confidence

Michael and Jessie believe that service is just as important as construction. Our warranty and service plans reflect that promise—with documentation, communication, and support you can trust.

Swim Here, and let us handle the details.
Questions? Contact us at swimhere.com to request your plan guide.

Freezing Temperatures Guide